Payability for “Service Providers ”
What is Payability?
Payability is exclusive to our Planability users offering the first “Same-Day” payments solution built specifically for NDIS Service Providers.
Currently, Service Providers can wait a week or two for their invoices to be validated, approved and paid. These delays are a barrier to entry for many Service Providers to enter the NDIS, resulting in less choice for participants.
Our vision for NDIS solutions is to improve every interaction for stakeholders, with a specific aim to reduce the complexities of NDIS claims, and to improve the flow and speed of payments across the scheme.
The Credability Systems “Real-Time” claims process allows invoices to be paid as soon as they are approved.

How Payability works:
- Leverages Planability’s invoice ingestion and “real-time” NDIS claims approval
- Service Provider’s invoices are electronically scanned and appear as priority invoices for the Plan Manager to review and submit
- Service Providers are paid promptly upon NDIS claim approval, via the Osko network, less a small payment processing fee.
- Allows the Service Providers to be paid faster than the market, as well as providing assurance to the participant of prompt payment for services provided
To support this product Credability Systems leverages our:
Australian Financial Services License (AFSL 467065)
Australian Credit License (ACL 390330)
ISO certification (ISO 27001:2013)
Benefits for Service Providers
- Invoice scanning and processing with priority flagging for approval
- Reduced data processing time and cost
- Invoicing more often will improve cash flow for service providers
- Simplified single batch payment
- Immediate payment of invoices on the same day as submitted to Plan Managers
- Improved participant and service provider satisfaction through faster payment processing
- Less need to spend time chasing payments

